Return Policy
At Kid Buddy, we value your trust and strive to provide only the best quality products. We want your shopping experience to be smooth and satisfying. Please read our return and exchange guidelines carefully:
1. Eligibility for Returns & Exchanges
Returns or exchanges are accepted only in cases of damaged, defective, or wrong products received.
Requests must be raised within 48 hours of delivery with clear photos or videos as proof.
Products must be unused, unwashed, and in their original packaging with tags intact.
2. Return / Exchange Process
Contact us at Kidbuddy2024@gmail.com or +91 77082 98916 within 48 hours of delivery.
Share your order details and photos/videos of the product issue.
Our team will verify and confirm if the product is eligible for return or exchange.
Once approved, we will guide you through the pickup or return shipping process.
3. Refunds
Refunds (if applicable) will be processed after the returned product is received and inspected.
Refunds will be made to the original mode of payment within 7-10 working days.
Shipping charges (if any) are non-refundable.
4. Cancellations
Orders can be cancelled before dispatch by contacting us immediately.
Once shipped, the order cannot be cancelled.
We are committed to ensuring that you and your little one are always happy with our service. Your satisfaction is our priority.
For any assistance, reach us at:
📧 Email: Kidbuddy2024@gmail.com
📞 Phone: +91 77082 98916